HLTAID011 – Provide First Aid

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Course Overview

Students completing this course will gain the skills and knowledge required to provide a first aid response to a casualty in line with first aid guidelines determined by the Australian Resuscitation Council (ARC) and other Australian national peak clinical bodies.

This unit applies to all persons who may be required to provide a first aid response in a range of situations, including community and workplace settings.

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Course Delivery & Duration

Course Delivery

This course is offered as a face-to-face course. Pre-course learning is required.

Course Duration

  • Pre-course learning is 2 hours.
  • Face-to-face minimum duration is 4 hours.
  • Fully Face-to-face session is 6 hours.

The durations outlined above are the minimum course durations required to deliver the training product. Face-to-face training may be delivered over a longer duration, where required, depending on cohort needs and the delivery environment.

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Course Details

HLTAID009 – Provide cardiopulmonary resuscitation
HLTAID010 – Provide basic emergency life support
HLTAID011 – Provide First Aid

There are no formal prerequisite units required for entry into this course. Learners will require English language, literacy, and numeracy (LLN) skills.

Face to face training consists of theory presentations and range of practical learning activities and scenarios.

For students enrolling in a virtual delivery course, a training kit will be posted to students once the enrolment and payment information has been received in full. 

Assessment activities will include a knowledge test and practical assessments including CPR and First Aid techniques. Students will also complete scenarios in a simulated environment.

Performance evidence

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the workplace or community setting.

There must be evidence that the candidate has completed the following tasks in line with State/Territory regulations, first aid codes of practice, first aid guidelines determined by the Australian Resuscitation Council (ARC) and other Australian national peak clinical bodies and workplace or site procedures:

  • managed, in line with ARC guidelines, the unconscious, breathing casualty including appropriate positioning to reduce the risk of airway compromise
  • managed, in line with ARC guidelines, the unconscious, non-breathing adult, including:
    • performing at least 2 minutes of uninterrupted single rescuer cardiopulmonary resuscitation (CPR) (5 cycles of both compressions and ventilations) on an adult resuscitation manikin placed on the floor
    • following the prompts of an automated external defibrillator (AED) to deliver at least one shock
    • demonstrating a rotation of single rescuer operators with minimal interruptions to compressions
    • responding appropriately in the event of regurgitation or vomiting
  • managed, in line with ARC guidelines, the unconscious, non-breathing infant, including:
    • performing at least 2 minutes of uninterrupted single rescuer CPR (5 cycles both compressions and ventilations) on an infant resuscitation manikin placed on a firm surface
  • managed casualties, with the following:
    • anaphylaxis
    • asthma
    • non-life-threatening bleeding
    • choking
    • envenomation, using pressure immobilisation
    • fractures, dislocations, sprains and strains, using appropriate immobilisation techniques
    • minor wound cleaning and dressing
    • nosebleed
    • shock
  • responded to at least one simulated first aid incident contextualised to the candidate’s workplace or community setting, where the candidate has no knowledge of the casualty’s condition prior to starting treatment, including:
    • identifying the casualty’s illness or injury through history, signs and symptoms
    • using personal protective equipment (PPE) as required
    • providing appropriate first aid treatment
    • conveying incident details to emergency services or advising casualty on any required post incident action
    • providing an accurate verbal and written report of the incident
    • reviewing the incident.

Knowledge evidence

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

  • guidelines and procedures including:
    • ARC guidelines relevant to the provision of first aid
    • first aid guidelines from Australian national peak clinical bodies
    • potential incident hazards and risk minimisation processes when providing first aid
    • infection control procedures, including use of standard precautions and resuscitation barrier devices
    • requirements for currency of skill and knowledge
    • first aid codes of practice
    • appropriate workplace or site procedures relevant to the provision of first aid
    • contents of first aid kits
  • legal, workplace and community considerations including:
    • duty of care requirements
    • own skills and limitations
    • consent and how it relates to the conscious and unconscious casualty
    • privacy and confidentiality requirements
    • awareness of potential need for stress management techniques and available support for rescuers
  • considerations when providing CPR, including:
    • upper airway and effect of positional change
    • appropriate duration and cessation of CPR
    • appropriate use of an AED
    • safety and maintenance procedures for an AED
    • chain of survival
    • how to access emergency services
  • techniques for providing CPR to adults, children and infants including:
    • how to recognise that a casualty is unconscious and not breathing normally
    • rate, ratio and depth of compressions and ventilations
    • correct hand positioning for compressions
    • basic anatomy, physiology and the differences between adults, children and infants relating to CPR
  • signs, symptoms and management of the following conditions and injuries:
    • allergic reaction
    • anaphylaxis
    • asthma
    • non-life-threatening and life-threatening bleeding
    • burns
    • cardiac conditions, including chest pain
    • choking
    • diabetes
    • drowning
    • envenomation – all current treatments
    • eye injuries
    • fractures, dislocations, strains and sprains
    • head, neck and spinal injuries
    • hypothermia
    • hyperthermia
    • minor wounds
    • nose-bleed
    • poisoning
    • seizures
    • shock
    • sharps injuries
    • stroke.

Assessment conditions

Each candidate to demonstrate skills in an environment that provides realistic in-depth, scenarios and simulations to assess candidates’ skills and knowledge.

Due to the nature of this type of training, it is acceptable for the performance evidence to be collected in a simulated environment.

Compression and ventilation skills must be demonstrated on resuscitation manikins following ARC guidelines for the purpose of assessment of CPR procedures.

Assessment must ensure access to:

  • adult and infant resuscitation manikins following ARC guidelines for the purpose of assessment of CPR procedures
  • adrenaline auto-injector training device
  • AED training devices
  • workplace first aid kit
  • placebo bronchodilator and spacer device
  • different types of wound dressings and bandages
  • blankets and items to treat for shock
  • personal protective equipment (PPE)
  • workplace injury, trauma or illness record, or other applicable workplace or site incident report form.

Simulated assessment environments must simulate real-life situations where these skills and knowledge would be performed, with all the relevant equipment and resources of that workplace or community environment.

Assessors must satisfy the Standards for Registered Training Organisations’ requirements for assessors and must hold this unit or demonstrate equivalent skills and knowledge to that contained within this unit.

The statement of attainment is valid for 3 years*.

*Please note that the CPR component of the training is valid for 12 months and should be updated annually.

Elements Performance criteria

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

  • 1. Respond to an emergency situation.
  • 1.1. Recognise and assess an emergency situation.
  • 1.2. Ensure safety for self, bystanders and casualty.
  • 1.3. Assess the casualty and recognise the need for first aid response.
  • 1.4. Seek assistance from emergency services.
  • 2. Apply appropriate first aid procedures.
  • 2.1. Perform cardiopulmonary resuscitation (CPR) in accordance ARC guidelines.
  • 2.2. Provide first aid in accordance with established first aid principles.
  • 2.3. Display respectful behaviour towards casualty.
  • 2.4. Obtain consent from casualty where possible.
  • 2.5. Use available resources and equipment to make the casualty as comfortable as possible.
  • 2.6. Operate first aid equipment according to manufacturers’ instructions.
  • 2.7. Monitor the casualty’s condition and respond in accordance with first aid principles.
  • 3. Communicate details of the incident.
  • 3.1. Accurately convey incident details to emergency services.
  • 3.2. Report details of incident in line with appropriate workplace or site procedures.
  • 3.3. Complete applicable workplace or site documentation, including incident report form.
  • 3.4. Maintain privacy and confidentiality of information in line with statutory or organisational policies.
  • 4. Review the incident.
  • 4.1. Recognise the possible psychological impacts on self and other rescuers and seek help when required.
  • 4.2. Contribute to a review of the first aid response as required.

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Our experienced trainers deliver practical CPR and First Aid training designed to build confidence, reduce panic, and prepare people to respond when help is needed most.

Course Legend

HLTAID011 – Provide First Aid

HLTAID012 – Provide First Aid in an education and care setting

HLTAID009 – Provide Cardiopulmonary Resuscitation

HLTAID015 – Provide Advanced Resuscitation and Oxygen Therapy


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